Terms of Service

Effective Date: January 5, 2025

Welcome to GaeaTeam! These Terms of Service (“Terms”) govern your use of our website, services, and any interactions with us. By accessing or using our website at https://gaea.team (the “Site”) or our services, you agree to these Terms. Please read them carefully. If you do not agree to these Terms, do not use our services.

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1. Scope of Services

GaeaTeam offers property management, cleaning services, and related solutions for vacation rentals and residential properties. Additional details of our services can be found on our Site.

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2. User Responsibilities

By using our services, you agree to:

• Provide accurate and complete information during booking or service inquiries.
• Abide by all applicable laws and regulations.
• Use our Site and services only for lawful purposes.
• Refrain from abusive, fraudulent, or disruptive behavior.

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3. Payments and Refunds

3.1 Payment Terms:
Payments for our services must be made in full as per the agreed schedule. We accept major credit cards and other payment methods listed on our Site.

3.2 Cancellations and Refunds:

• For cleaning services, cancellations must be made at least 24 hours before the scheduled service to avoid charges.
• For property management agreements, specific cancellation terms will be outlined in your contract.
• Refunds will only be issued as per the terms outlined in individual service agreements or at our discretion.

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4. SMS Notifications

By opting into SMS notifications, you agree to receive messages related to:

• Appointment reminders.
• Service updates or alerts.

SMS Information:

• Messaging Frequency: Message frequency may vary. You may receive 5 messages per week.
• Message and Data Rates: Standard rates may apply.
• Opt-out: You can opt-out anytime by texting STOP.
• For assistance, text HELP or visit https://book.gaea.team/contact.
• Visit https://gaea.team/privacy-policy/ for our Privacy Policy and https://gaea.team/terms-of-service/ for our Terms of Service.

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5. Intellectual Property

All content on the Site, including text, graphics, logos, and images, is the property of GaeaTeam or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or modify any content without our express written permission.

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6. Limitations of Liability

To the fullest extent permitted by law, GaeaTeam is not liable for:

• Any indirect, incidental, or consequential damages arising from your use of our Site or services.
• Errors, delays, or interruptions in the availability of the Site or services.
• Losses caused by unauthorized access to your account or data.

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7. Termination of Services

We reserve the right to suspend or terminate your access to our Site or services if you violate these Terms or engage in conduct that we determine to be inappropriate, harmful, or unlawful.

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8. Governing Law

These Terms are governed by the laws of the state of Oregon, without regard to its conflict of laws principles. Any disputes arising from these Terms will be resolved in the courts of appropriate jurisdiction.

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9. Modifications to Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated “Effective Date.” Continued use of our Site or services after changes constitutes your acceptance of the revised Terms.

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10. Contact Us

If you have questions or concerns about these Terms, please contact us:

• Email: support@gaea.team
• Phone: (971) 228-0737
• Web: https://book.gaea.team/contact

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By using our Site and services, you agree to these Terms of Service. Thank you for choosing GaeaTeam!

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Privacy Policy

Effective Date: January 5, 2025

GaeaTeam (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [https://gaea.team] (the “Site”). By using the Site, you consent to the practices described in this policy.

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1. Information We Collect

We may collect the following types of information:

1.1 Personal Information:

• Name, email address, phone number, and any other information you provide voluntarily through forms, inquiries, or SMS opt-ins.

1.2 Non-Personal Information:

• Browser type, IP address, operating system, and browsing behavior (e.g., pages visited, time spent on the site).

1.3 Cookies and Tracking Technologies:

• We use cookies and similar technologies to enhance user experience, analyze traffic, and collect usage data. You can manage cookie preferences through your browser settings.

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2. How We Use Your Information

We may use the information we collect for the following purposes:

• To respond to inquiries and provide customer support.
• To manage bookings, reservations, and client accounts.
• To send updates, promotions, and SMS notifications.
• To send SMS alerts for appointment reminders, updates, and account notifications.
• To improve our website’s functionality and user experience.
• To comply with legal obligations or enforce our terms of service.

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3. SMS Terms & Conditions

By opting into SMS notifications, you agree to receive messages from GaeaTeam, which may include:

• Appointment reminders.
• Order alerts.
• Account updates and notifications.

 Text messaging originator opt-in data and consent is not shared with any unnecessary third parties. We do not share or sell SMS opt-in, or phone numbers for the purpose of SMS.

• Messaging frequency: Messages will be sent as needed; frequency may vary. You may receive 5 messages per week.
• Message and data rates: Standard message and data rates may apply, depending on your mobile carrier plan.
• Opt-out: You may opt out of SMS messages at any time by texting STOP to the number from which you received the message.
• Help: For assistance, text HELP to the number from which you received the message or visit our help page here:  https://book.gaea.team/contact.

For additional details, please refer to our Privacy Policy and Terms of Service.

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4. Sharing Your Information

We do not sell, or rent your personal information.  However, we may share your information with:

• Service Providers: Third parties that assist with website operations or marketing.
• Legal Authorities: If required by law, or to protect our rights, property, or safety.

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5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no security measures are foolproof, and we cannot guarantee absolute security.

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6. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access and review your personal data.
• Request corrections to inaccurate information.
• Request deletion of your personal information (subject to legal obligations).
• Opt-out of receiving marketing communications by following the unsubscribe instructions in our emails.

To exercise these rights, please contact us at privacy@gaea.team or visit our help page here: https://book.gaea.team/contact.

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7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before submitting any personal information.

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8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” Continued use of the Site after changes constitutes acceptance of the revised policy.

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9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: privacy@gaea.team
• Phone: (971) 228-0737
• Web: https://book.gaea.team/contact

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By using our website, you agree to this Privacy Policy. Thank you for trusting GaeaTeam with your information!

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